Privacy Policy
At Leather Lollipop, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, place an order, create an account, or contact us.
By using this website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information when you place an order, create an account, contact us, sign up for emails, or use our website.
This information may include:
- Your name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment-related information
- Messages you send through our contact forms
- Website usage information, such as pages visited and browser type
We only collect information needed to process orders, provide customer service, improve our website, and communicate with you.
How We Use Your Information
We may use your information to:
- Process and ship your order
- Send order confirmations, tracking updates, and customer service messages
- Respond to your questions or requests
- Process returns, exchanges, or store credit requests when applicable
- Verify payment and help prevent fraud
- Improve our website, products, and customer experience
- Send marketing emails if you choose to receive them
- Comply with legal, tax, and business record requirements
We do not sell your personal information.
Payment Information
Payments are processed through secure third-party payment providers. Leather Lollipop does not store your full credit card number on our website.
Your payment information is handled by the payment processor you choose at checkout. These providers may collect and process your payment details according to their own privacy and security policies.
Shipping and Order Fulfillment
To complete your order, we may share necessary order details with shipping carriers, suppliers, warehouses, print-on-demand providers, or other service providers involved in processing and delivering your order.
This may include your name, shipping address, phone number, email address, order items, and any details needed to fulfill your order.
These details are shared only as needed to complete your order or resolve an order-related issue.
Customer Accounts
If you create an account on our website, your account may store information such as your name, email address, billing address, shipping address, and order history.
You are responsible for keeping your account login information private. If you believe your account has been accessed without permission, please contact us as soon as possible.
Contact Forms and Emails
When you contact us through a form or by email, we collect the information you provide so we can respond to your message and help with your question, order, or request.
If you contact us about an order, please include the name used on the order and the order number if available.
Email Marketing
If you sign up for our email list or agree to receive marketing messages, we may send you emails about sales, products, updates, or special offers.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us.
We may still send non-marketing emails related to your orders, account, customer service requests, or important website updates.
Cookies and Website Tracking
Our website may use cookies and similar technologies to help the site work properly, remember your preferences, keep items in your cart, understand website traffic, improve performance, and help with advertising or marketing.
Cookies are small files stored on your device. You can usually adjust your browser settings to block or delete cookies. Please note that some parts of the website may not work correctly if cookies are disabled.
Analytics and Advertising
We may use analytics tools, advertising tools, or third-party services to understand how visitors use our website, measure traffic, improve our content, and show relevant ads.
These services may collect information such as your device type, browser type, pages visited, referring website, general location, and how you interact with the website.
We do not control how third-party services collect or use data outside of our website. Please review their privacy policies for more information.
Who We Share Information With
We may share limited information with trusted service providers who help us operate our business. This may include:
- Payment processors
- Shipping carriers
- Order fulfillment providers
- Suppliers and warehouses
- Email service providers
- Website hosting providers
- Security and fraud prevention services
- Analytics and advertising services
- Professional service providers when needed for legal, tax, or business purposes
We only share information needed for these services to perform their work.
We may also disclose information if required by law, court order, legal process, fraud investigation, or to protect our rights, business, customers, or website.
How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no website, online store, email system, or internet transmission is 100% secure. By using our website, you understand that we cannot guarantee complete security of information transmitted online.
How Long We Keep Information
We keep personal information only as long as needed for business, legal, tax, accounting, fraud prevention, customer service, and order history purposes.
Order records may be kept for a longer period because they are needed for tax, accounting, payment, shipping, and customer service reasons.
Your Privacy Choices
Depending on where you live, you may have the right to request access to the personal information we have about you, ask us to correct it, ask us to delete it, or ask us to limit certain uses of it.
To make a privacy request, contact us at support@leatherlollipop.com.
Please understand that we may need to keep certain information when required for legal, tax, accounting, fraud prevention, order history, or business record purposes.
California Privacy Rights
If you are a California resident, you may have additional privacy rights under California law. These rights may include the right to know what personal information we collect, the right to request deletion of certain information, the right to correct certain information, and the right to opt out of certain sharing or selling of personal information.
Leather Lollipop does not sell personal information for money.
To submit a California privacy request, contact us at support@leatherlollipop.com.
Children’s Privacy
Our website is intended for adults and is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and remove the information when appropriate.
International Customers
If you are visiting our website from outside the United States, please understand that your information may be processed and stored in the United States or by service providers located in other countries.
By using our website or placing an order, you understand that your information may be transferred, stored, and processed outside your country of residence.
Links to Other Websites
Our website may include links to other websites or third-party services. We are not responsible for the privacy practices, content, or security of websites we do not own or control.
Please review the privacy policy of any third-party website you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, please contact us:
Email: support@leatherlollipop.com
Website: leatherlollipop.com
Effective Date: April 19, 2003